Terms & Conditions

1. About Us
 

Ghai’s Ghosts is a UK-based online gift shop offering curated décor, stationery, and collectibles inspired by the paranormal. Contact email: sales@ghaisghosts.co.uk
 

2. Use of the Website
 

You agree to use this website for lawful purposes only and in a way that does not infringe the rights of others or restrict their use of the site.

We reserve the right to suspend or terminate access to the website if these terms are breached.
 

3. Products & Availability
 

All products are subject to availability. We reserve the right to:
 

• Withdraw products at any time

• Update or change product descriptions, pricing, or images

• Limit quantities available for purchase
   

We make every effort to display products accurately, but colours and details may vary slightly depending on screen settings and handmade finishes.
 

4. Pricing & Payment
 

All prices are shown in GBP (£) and include VAT where applicable.

We accept payment through secure third-party payment providers made available by Wix (such as Wix Payments and PayPal).
 

Payment must be received in full before an order is dispatched.
 

5. Orders & Acceptance
 

Once you place an order, you will receive an order confirmation email. This does not constitute acceptance of your order.
 

An order is accepted once it has been dispatched. We reserve the right to cancel an order prior to dispatch if necessary (for example, due to stock availability or pricing errors).
 

6. Delivery
 

Delivery is subject to our Shipping Policy, which forms part of these Terms & Conditions.
 

Estimated delivery times are provided for guidance only and are not guaranteed.
 

7. Returns & Refunds
 

Returns and refunds are handled in accordance with our Refund & Returns Policy, which forms part of these Terms & Conditions.
 

Your statutory rights under UK consumer law are not affected.
 

8. Signed & Personalised Items
 

Items that are signed or personalised are made especially for you and are non-returnable, unless faulty or damaged on arrival.
 

9. Intellectual Property
 

All content on this website, including text, images, logos, and designs, is the property of Ghai’s Ghosts unless otherwise stated.

You may not copy, reproduce, distribute, or use any content without our prior written permission.
 

10. Limitation of Liability
 

We are not liable for any indirect or consequential loss arising from the use of this website or the purchase of products, except where required by law.
 

Nothing in these Terms & Conditions limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
 

11. Third-Party Links
 

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party sites.
 

12. Changes to These Terms
 

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated revision date.
 

Continued use of the website after changes are made constitutes acceptance of the updated terms.
 

13. Governing Law
 

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.
 

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
 

14. Contact Us
 

If you have any questions about these Terms & Conditions, please contact us:

Email: sales@ghaisghosts.co.uk