Shipping Policy
Last Updated: May 2026
At Ghai’s Ghosts, we carefully package every order to ensure it arrives safely and beautifully presented.
UK Shipping
We currently ship throughout the United Kingdom using Royal Mail tracked 24 & 48 hour postal services where possible.
Standard UK Delivery
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Delivery aim: 2–5 working days
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Shipping costs are calculated at checkout
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Orders are usually dispatched within 1–3 working days
Please note that delivery times may vary during busy periods, product launches, or seasonal demand.
International Shipping
We are pleased to offer international shipping to selected countries worldwide.
Delivery
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International delivery times vary depending on destination, but are usually around 6 to 10 working days
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Shipping costs are calculated at checkout
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Customers are responsible for any customs charges, import duties, or local taxes that may apply in their country
Please note that international orders may occasionally experience delays outside of our control due to customs processing or local postal services.
Order Processing
Orders are generally processed within 1–3 working days.
Signed or personalised items may take slightly longer due to the additional preparation and signing process.
You will receive confirmation once your order has been dispatched.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.
If an order is returned to us due to an incorrect or incomplete address, additional postage charges may apply before re-dispatch.
Lost or Delayed Parcels
If your order has not arrived within the expected timeframe, please contact us at:
We will do our best to assist and investigate with the delivery provider where appropriate.
Contact Us
If you have any questions regarding shipping, delivery locations, or processing times, please contact: sales@ghaisghosts.co.uk