Privacy Policy
Last updated: January 2026
Ghai’s Ghosts are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from www.ghaisghosts.co.uk
By using our website, you agree to the collection and use of information in accordance with this policy.
Who We Are
Ghai’s Ghosts is a UK-based curated online gift shop for ghost lovers, founded by Barri and Emma Ghai.
Contact details:
Email: sales@ghaisghosts.co.uk
Information We Collect
We may collect the following types of personal information:
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Your name
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Email address
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Billing and delivery address
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Payment details (processed securely by third-party providers — we do not store card details)
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Order history and purchase information
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Any messages or enquiries you send to us
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Newsletter subscription preferences
We only collect information that is necessary to provide our products and services.
How We Collect Your Infomation
We collect information when you:
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Place an order through our Website
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Contact us via email or contact forms
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Sign up to our mailing list or newsletter
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Browse our Website (via cookies and analytics tools)
How We Collect Your Infomation
We use your personal information to:
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Process and fulfil orders
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Communicate with you about your purchases
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Provide customer support
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Send occasional emails if you have opted in (such as product updates or news)
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Improve our Website and customer experience
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Meet legal and accounting obligations
We will never sell or rent your personal data.
Marketing & Emails
If you choose to subscribe to our mailing list, we may send you occasional emails about new products, updates, or special announcements.
You can unsubscribe at any time by clicking the link in our emails or by contacting us directly.
Sharing Your Information
We only share your information with trusted third parties where necessary to operate our business, including:
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Wix (our website platform)
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Payment processors (such as Wix Payments, Stripe, or PayPal)
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Delivery and fulfilment services
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Analytics providers (such as Google Analytics)
All third parties are required to handle your data securely and in line with applicable data protection laws.
Cookies
Our Website uses cookies to improve functionality and understand how visitors use the site.
Cookies help us to:
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Remember preferences
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Analyse site traffic
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Improve user experience
You can manage or disable cookies through your browser settings.
How We Protect Your Data
We take appropriate technical and organisational measures to protect your personal information.
Our Website is hosted on Wix, which provides secure servers, firewalls, and encrypted connections (HTTPS).
How Long We Keep Your Information
We retain personal information only for as long as necessary to:
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Fulfil orders
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Comply with legal or tax obligations
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Provide customer support
When data is no longer required, it is securely deleted.
Your Rights (UK GDPR)
Under UK data protection law, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate data
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Request deletion of your data
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Object to or restrict processing
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Withdraw consent for marketing at any time
To exercise these rights, please contact us at sales@ghaisghosts.co.uk.
Children’s Information
Ghai’s Ghosts does not knowingly collect personal information from children under the age of 16.
If you believe that a child has provided personal information through our Website, please contact us and we will promptly remove it.
Third Party Evidence
Our Website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those external sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.
Any updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: sales@ghaisghosts.co.uk